Privacy Policy
Usage and Privacy Policy
This policy explains what data ENJOY STORE may collect, why we use it, who we may share it with in order to run the store and fulfill orders, and the choices available to the user.
We are committed to processing data in accordance with the regulations in force in the Kingdom of Saudi Arabia, including the Personal Data Protection Law.
and we do not rent it to other parties.
Fulfilling the order, payment, shipping, and support.
With service providers where operationally necessary.
Access, correction, deletion, and objection in accordance with the law.
“The store” means ENJOY STORE and its online platforms, and “the user” means anyone who visits the site, creates an account, contacts us, or makes a purchase.
1. What Data Might We Collect?
Name, mobile number, email, delivery address, order details, messages, and uploaded files.
IP address, device and browser type, pages used, cookies, and performance information.
Payment information is processed through approved payment providers, and we may receive data relating to the status of the transaction without needing to retain full card details.
2. Why Do We Use the Data?
- To create the account and process the order, payment, invoice, and shipping.
- To communicate about design, production, delivery, and after-sales service.
- To verify orders and prevent fraud and unlawful use.
- To improve the performance of the site and the user experience, products, and services.
- To measure the effectiveness of campaigns and improve marketing messages.
- To send offers where consent or a legal basis permitting this exists.
- To meet accounting, regulatory, and legal requirements.
3. When Do We Share Data?
The store does not sell or rent user data. It may share the necessary amount of it with:
- Shipping and delivery companies, in order to deliver the order.
- Payment and installment providers, in order to process the transaction.
- The store platform and providers of hosting, support, messaging, and technical services.
- Analytics and marketing providers, to measure performance in accordance with the service settings and the consent that applies.
- The competent authorities, where there is a lawful request or a necessity to protect rights and prevent unlawful activity.
Sharing is limited to what is necessary to provide the service or to meet legal obligations.
4. Data Protection and Retention
We take appropriate technical and organizational measures to limit unauthorized access, use, modification, or disclosure. Even so, no method of transmission over the internet can guarantee complete security, so the user should protect their password and device and not share their login details.
We retain data for as long as is necessary to fulfill the purposes for which it was collected, or to meet accounting, regulatory, and legal requirements, after which it is deleted, destroyed, or rendered unidentifiable as far as is possible and in accordance with the regulations.
5. User Rights
In accordance with the applicable laws and controls, the user may request:
- Access to their personal data.
- Correction or updating of inaccurate data.
- Deletion of data where there is no legal obligation to retain it.
- Objection to its use for marketing purposes, and unsubscribing from messages.
We may request information to verify the identity of the requester before acting on rights requests.
6. Cookies and Analytics Tools
The site uses cookies to run essential functions, remember preferences, and improve performance. Their settings can be changed from the browser, bearing in mind that disabling some of them may affect login, the cart, or payment.
We may use tools such as Google Analytics, Google Tag Manager, Google Ads, Meta Pixel, TikTok Pixel, and similar tools to understand usage, measure campaigns, and improve services — not to sell personal data or disclose it without authorization.
7. Customer Files and Designs
When a logo, image, or design is uploaded, it may be retained and used to the extent necessary to fulfill and review the order, provide support and after-sales service, and for operational archiving. Rights to use the content are governed by the provisions of the Intellectual Property Policy.
8. External Links and Marketing Messages
The site may include links or services belonging to third parties; your data held by them is subject to their own policies. Messages or offers may also be sent following consent or as permitted by the regulations, and the user has the right to unsubscribe at any time.
9. Updates to This Policy
This policy may be updated as services develop or requirements change, and the most recent version is published on this page. Continued use of the site after updates are published is deemed acceptance of them to the extent permitted by the regulations.
A Privacy Inquiry or Request
State the type of request and the data it relates to, and the team will review it and verify the requester's identity where needed.
Last updated: 11 August 2026